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Data Annotation
Model-in-the-loop, expert-verified labeling for text, audio, image and video
Machine Translation
High-quality multilingual content for global AI systems
Data Collection
Global, diverse datasets for AI training at scale
Conversational AI
Natural, bias-free voice and chat experiences worldwide
Data and Model Evaluation
Rigorous testing to ensure accuracy, fairness and quality
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Smarter multilingual AI agent support for global businesses
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Case Studies

Proven AI case studies across industries and domains.

A futuristic car interior shows hands on a steering wheel with a central AI-powered dashboard displaying a virtual assistant and navigation data, highlighting automotive voice AI for in-vehicle interaction. The interface includes real-time metrics and a prompt reading “Where to next?”, emphasizing intelligent, voice-driven driving experiences.

How a global automaker built automotive voice AI with a studio-quality...

Defined.ai partnered with a leading global automaker to collect studio-quality voice data ...

A vibrant isometric illustration shows an email interface flagged with a warning icon alongside connected security labels, representing email labeling for threat detection. Indicators such as “malware scan complete (safe),” “suspicious link detected (blocked),” and “sender identity confirmed (verified)” highlight AI-driven email security.

Text and email labeling for machine learning: Threat detection case st...

An enterprise cybersecurity provider partnered with Defined.ai to operationalize daily ema...

Data Annotation

A monochrome illustration shows a central server connected to multiple digital folders arranged in a network, representing organized data storage and distribution. Thin lines link each folder to the server, with small glowing points highlighting data flow across the system.

Code Repositories for Agentic Code: Building Better Models

A leading AI model and software developer partnered with Defined.ai to transform productio...

Code Generation

A grayscale illustration shows a person holding a smartphone displaying a telehealth video call with a medical professional wearing a lab coat and stethoscope. The screen includes call controls, and soft glowing particles around the device emphasize a digital healthcare interaction.

SOAP Notes Training Data at Scale for Clinical Documentation

A global communications technology provider partnered with Defined.ai to transform thousan...

Automatic SOAP Generation

A monochrome illustration of a human head with points indicating facial landmarks to represent AI facial recognition technology.

Facial Recognition System Data Collection

Defined.ai delivered consented, static-camera motion detection video to strengthen a home-...

Facial Recognition

Conversational AI for Customer Service: 22% Higher Call Handling Success

Conversational AI for Customer Service: 22% Higher Call Handling Succe...

See how Omilia improved successful conversational AI customer service with smarter data co...

Automatic Speech Recogniti...

Sensor Data Collection: Building Scalable Multimodal Robotics Data

Sensor Data Collection: Building Scalable Multimodal Robotics Data

Defined.ai collected 225 hours of custom synchronized robotics sensor data for a leading A...

Computer Vision

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AI in Finance: Investing in Accurate Automatic Speech Recognition

Theseus AI cut their Word Error Rate by over 90%, transforming their financial speech reco...

Finance & Banking

Automatic Speech Recogniti...

Fine-tuning models for spe...

Inclusive ASR Models: Using High-Quality, Ethical Data for Global Speech Recognition

Inclusive ASR Models: Using High-Quality, Ethical Data for Global Spee...

Defined.ai's speech data reduces client's Automatic Speech Recognition Word Error Rate acr...

Voicing Success: ASR Training Data for Enhanced Call Centers

Voicing Success: ASR Training Data for Enhanced Call Centers

How specialized accented datasets have transformed a contact center solution

Telecommunication

French (Canada)

Finance & Banking

Enhancing Customer Service: Bilingual Chatbot Development for Payment Scenarios

Enhancing Customer Service: Bilingual Chatbot Development for Payment ...

Bilingual chatbot for seamless English and Spanish customer service for Mastercard

Finance & Banking

Embrace the Future: AI-driven Asset Management for Business Efficiency and Growth

Embrace the Future: AI-driven Asset Management for Business Efficiency...

Learn how Defined.ai helped EDP optimize operations, reduce costs, and gain a competitive ...

Computer Vision

Data Annotation

Mastering Emotion Detection: Sentiment Analysis Model Training for Online Retailers

Mastering Emotion Detection: Sentiment Analysis Model Training for Onl...

Learn how to boost your online retail with Sentiment Analysis Model Training for accurate ...

Data Annotation

Revolutionizing Inclusivity: A New Era for Facial Recognition Technology

Revolutionizing Inclusivity: A New Era for Facial Recognition Technolo...

Learn how Defined.ai used accurate image annotation to help a global electronics maker to ...

Computer Vision

AI narrated audiobooks: Enhancing Accessibility and Affordability

AI narrated audiobooks: Enhancing Accessibility and Affordability

Learn how our customer improved his AI narrated audiobooks performance enhancing accessibi...

Creating Various Test Corpora for ASR Bias Detection

Creating Various Test Corpora for ASR Bias Detection

Learn how a leading speech recognition technology company improved its ASR bias detection ...

Enhancing ASR Model with Speech Datasets for Testing

Enhancing ASR Model with Speech Datasets for Testing

Learn how speech datasets for testing can enhance your ASR Modelslooking to reach the full...

Quality assessment of machine translation content for e-Commerce success

Quality assessment of machine translation content for e-Commerce succe...

How to experience e-commerce growth with our Machine Translation Quality Assessment for en...

Enhancing Spontaneous Speech Performance for an ASR Technology client

Enhancing Spontaneous Speech Performance for an ASR Technology client

Discover how a leading client achieved top-notch spontaneous speech performance with Defin...

Spontaneous IVR

Spontaneous Dialogue

Microphone image illustration

Accelerating Innovation: Voice Assistant Development

Discover how, by leveraging ASR datasets, Defined.ai helped an industry leader succeed wit...

Mastering Linguistic Diversity: Sourcing French Speech Training Data for Many Dialects

Mastering Linguistic Diversity: Sourcing French Speech Training Data f...

Learn how our our French Speech Training Data solutions helped Fortune 500 Tech develop in...

Telecommunication