Live Spanish Call Center Audio Dataset
Start training, testing or fine-tuning your conversational speech models with 274 hours of live, non-simulated call center interactions with Spanish-speaking customers. This channel-separated ASR dataset is perfect for those who are looking for instances of spontaneous speech and NLP training data for their conversational AI models.
Start training, testing or fine-tuning your conversational speech models with 274 hours of live, non-simulated call center interactions with Spanish-speaking customers. This channel-separated ASR dataset is perfect for those who are looking for instances of spontaneous speech and NLP training data for their conversational AI models.
Start training, testing or fine-tuning your conversational speech models with 274 hours of live, non-simulated call center interactions with Spanish-speaking customers. This channel-separated ASR dataset is perfect for those who are looking for instances of spontaneous speech and NLP training data for their conversational AI models.
Start training, testing or fine-tuning your conversational speech models with 274 hours of live, non-simulated call center interactions with Spanish-speaking customers. This channel-separated ASR dataset is perfect for those who are looking for instances of spontaneous speech and NLP training data for their conversational AI models.
Dataset specs
Type
Audio
Sound quality
≥48kHz, 32 bit per channel
Amount
274 hours
Leverage
Enhance your AI-powered Spanish call center systems by training models on channel-separated customer service calls with PII-redacted transcriptions across multiple real-world domains.
Use cases
Train AI models to analyze customer service conversations for intent detection, sentiment analysis, quality monitoring and issue resolution across diverse industries.
Improve ASR, diarization and speaker separation performance, enabling more accurate transcriptions and clearer agent-customer interaction modeling in real call center environments.
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Dataset specs
Type
Audio
Sound quality
≥48kHz, 32 bit per channel
Amount
274 hours