French Spontaneous IVR

Spontaneous IVR

About the Dataset

604 hours

This audio dataset contains 604 hours of French Speech Data in various domains, recorded by speakers from France and Canada.

French (Canada) domain distribution per dataset:

  • 12.55 hours of Banking
  • 12.7 hours of Insurance
  • 29.78 hours of Retail
  • 45.82 hours of Telecommunication

French (France) domain distribution per dataset:

  • 118.27 hours of Banking
  • 126.48 hours of Insurance
  • 122.25 hours of Retail
  • 137.43 hours of Telecommunication

IVR stands for Interactive Voice Response. The Spontaneous IVR data is created by having a human respond to an IVR system. The human (playing a customer) is following simplified real-life scenarios, making a spontaneous query on the given topic. The IVR system will ask the human to repeat his/her query in 2 more different ways. The speech is then transcribed. In rare cases, the IVR system is mimicked by another human. The recording is done via telephony and is saved in 8kHz 16 bit per channel.

The dataset is covered by's standard license agreement. The license agreement is perpetual and allows for the commercialization of all models built on the data.

Other characteristics:

  • WER: 3,68%
  • Audio format: WAV
  • Recording environment: noisy, silent
  • Communication band: narrowband
  • Sample rate: 8kHz
  • Device type: mobile

Metadata Distribution

French (Canada)

IVR_French_CA_Age.png IVR_French_FR_Age.png IVR_French_CA_Accents.png

French (France)

IVR_French_FR_Accents.png IVR_French_FR_Age.png IVR_French_FR_Gender.png


Short 5-minute samples

Check this 5-minute audio sample of French (France) Banking here. Transcription for the sample is also available

Download Free 30-minute Sample

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