Presenting our Mandarin Chinese Spontaneous IVR Dataset, a concise collection of **48 hours** of Mandarin speech data centered on interactive voice response (IVR) systems in sectors like **banking**, **insurance**, **retail**, and **telecommunications**. Captured by **native speakers** from the People's Republic of China (PRC), it features spontaneous interactions with IVR systems, including real-life queries and responses that are perfect for AI training. 

![67_Mandarin Chinese Spontaneous IVR.jpg](https://prdstrapimediastorage.blob.core.windows.net/prdstrapimediastorage/assets/67_Mandarin_Chinese_Spontaneous_IVR_3f44f8bfb4.jpg)

Amount

Field

Clarity

Setting

## Leverage this dataset to: 

- Accurately understand and process Mandarin Chinese in IVR systems.
- Gain insights into customer behavior and language patterns.
- Improve speech recognition accuracy.
- Enhance natural language understanding.
- Create intuitive, user-friendly IVR interfaces.



## This dataset is ideal for
- IVR System Enhancement and Development
- Conversational AI in Customer Service
- Speech Recognition and Processing Technologies
- Natural Language Understanding and Generation
- AI-Powered Customer Support Automation


## Technical Specifications
- **Audio Format**: WAV, ensuring crystal-clear audio quality.
- **Sample Rate**: 8kHz, optimized for voice recognition systems.
- **Bits Per Sample**: 16 bit, providing detailed audio data for precise analysis.
- **Recording Environment**: Includes both noisy and silent scenarios, simulating a range of real-world conditions.
- **Communication Band**: Narrowband, focusing on the essential voice frequency range used in telephony.



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