Spanish (Spain) Spontaneous IVR Dataset
Introducing the Spanish (Spain) Spontaneous IVR Dataset: a comprehensive collection of 500 hours of authentic Spanish speech data, recorded in Spain across key sectors such as banking, insurance, retail, and telecommunications. This dataset captures the essence of real-life interactions with IVR systems, providing a unique insight into customer queries and responses.
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Leverage this dataset to:
- Refine speech recognition accuracy in Spanish IVR systems.
- Enhance natural language understanding for Spanish interactions.
- Improve AI's effectiveness with Spanish-speaking users.
- Offer more intuitive and user-friendly IVR experiences.
- Train models on diverse, real-world Spanish scenarios.
This dataset is ideal for
- IVR System Development and Optimization
- Conversational AI and Voice User Interfaces
- Speech Recognition and Text-to-Speech Applications
- Customer Experience Analytics
- Natural Language Processing and Understanding
Technical Specifications
- Audio Format: WAV, for high-quality audio capture.
- Sample Rate: 8kHz, optimized for voice telephony systems.
- Bits Per Sample: 16 bit, providing detailed sound for accurate transcription.
- Recording Environment: Both noisy and silent settings, reflecting a range of interaction conditions.
- Communication Band: Narrowband, focusing on the essential voice frequencies for IVR communication.
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License Information
This dataset is covered by our standard Data license agreement. The license agreement is perpetual and allows for the commercialization of all models built on the data.
