Introducing the Spanish (Spain) Spontaneous IVR Dataset: a comprehensive collection of **500 hours** of authentic Spanish speech data, recorded in Spain across key sectors such as **banking**, **insurance**, **retail**, and **telecommunications**. This dataset captures the essence of real-life interactions with IVR systems, providing a unique insight into customer queries and responses. 

![75_Spanish (Spain) Spontaneous IVR.jpg](https://prdstrapimediastorage.blob.core.windows.net/prdstrapimediastorage/assets/75_Spanish_Spain_Spontaneous_IVR_951f37e49f.jpg)

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Region

Clarity

## Leverage this dataset to: 

- Refine speech recognition accuracy in Spanish IVR systems.
- Enhance natural language understanding for Spanish interactions.
- Improve AI's effectiveness with Spanish-speaking users.
- Offer more intuitive and user-friendly IVR experiences.
- Train models on diverse, real-world Spanish scenarios.



## This dataset is ideal for
- IVR System Development and Optimization
- Conversational AI and Voice User Interfaces
- Speech Recognition and Text-to-Speech Applications
- Customer Experience Analytics
- Natural Language Processing and Understanding



## Technical Specifications
- **Audio Format**: WAV, for high-quality audio capture.
- **Sample Rate**: 8kHz, optimized for voice telephony systems.
- **Bits Per Sample**: 16 bit, providing detailed sound for accurate transcription.
- **Recording Environment**: Both noisy and silent settings, reflecting a range of interaction conditions.
- **Communication Band**: Narrowband, focusing on the essential voice frequencies for IVR communication.


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